Laurent - Cust Service

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Activity overview

Latest activity by Laurent - Cust Service
  • Laurent - Cust Service created an article,

    I received a partial shipment, when can I expect the rest of my order?

    We want to ship everything to you as fast as we can. Sometimes we may ship the in stock items to you and automatically create a second order for those out of stock orders that we can ship those to ...

  • Laurent - Cust Service created an article,

    I placed an order a week ago and still have not received it.

    All orders are processed in the order they are received. Even though we have received a surge in order volume, we continue to process them in a timely manner. We thank you for your patience. If you...

  • Laurent - Cust Service created an article,

    When do I pay?

    Payment and shipping information are currently only requested when your hardware is ready to ship. If you see a green payment button on your order, it is ready for purchase. If you see an estimated...

  • Laurent - Cust Service created an article,

    How do I check my order status?

    You can view the status of an order at any time by visiting your purchase history. Any orders appearing in the "In-process" have been received but are pending. You will be invited to complete your ...

  • Laurent - Cust Service created an article,

    How does the order system work?

    When you submit an order, an estimated shipping window is calculated. Bahco will email you with an update at the following times: When your order is received. When your hardware is ready to ship a...

  • Laurent - Cust Service created an article,

    What do I do if the temporary password I received does not work?

    If you are not able to log in using the new temporary password you received, please verify the following before requesting assistance; Verify the user name is correctly spelled. Verify the passwor...

  • Laurent - Cust Service created an article,

    What do I do if I get an error on the www.bahco.com website?

    Should you encounter any errors while on our site, we suggest closing and then restarting your browser. This will normally correct any issues you were experiencing. If you have problems while order...

  • Laurent - Cust Service created an article,

    Who can I contact about accessibility issues I encountered on this site?

    Bahco is committed to making its website accessible to all individuals.  View our Accessibility Statement.

  • Laurent - Cust Service created an article,

    Who is eligible for the redemption and BONUS OFFER?

    The redemption is only open to eligible claimants. An "eligible claimant" is a person who: is either a European citizen or a resident; submits a registration application for this redemption in acc...

  • Laurent - Cust Service created an article,

    What is a BONUS OFFER?

    Bahco runs different promotions throughout the year to give customers some great value options. BONUS OFFER is where a Bonus gift may be available via online redemption on purchase of selected prod...