How do I check my order status?

You can view the status of an order at any time by visiting your purchase history.

Any orders appearing in the "In-process" have been received but are pending. You will be invited to complete your order at a later time.

If your order has been completed, it will appear in your transaction history instead. You can click "view shipment details" to see the current status of your order.

• If your order status is "processing", then your payment is complete and your order is being processed at our warehouse.
• If your order status is "ready to ship", then your order has been allocated and will ship soon, usually within 2-3 business days.
• If your order status is "shipped", then your order is on its way!